Regulator to investigate Expert Medicals after high number of complaints and alleged refusal to issue refunds
A company claiming to provide cheap Covid tests for travellers has been removed from the government website and is being investigated by the competition watchdog after complaints its tests did not arrive on time and it failed to refund customers.
The Competition and Markets Authority (CMA) said it had opened a formal investigation into Expert Medicals after receiving a high number of complaints about its service and that it had refused to give customers their money back. A further 19 firms have also been told to stop advertising misleading prices or risk legal action, it said.
Read the original article at The Guardian