Coronavirus: complaints to Hong Kong consumer watchdog shoot up by more than a quarter amid pandemic

The Covid-19 pandemic fuelled a 26 per cent jump in the number of reports made to the city’s consumer watchdog last year, with complaints concerning face masks shooting up nearly 640-fold as the accessories became essential to daily life. The Consumer Council revealed on Thursday that it had received 30,935 complaints last year, the highest number since 2015, and a 26 per cent increase from 24,615 in 2019.Complaints related to pandemic-related supplies and necessities surged from just 13 in…

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