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Delays caused by Victoria’s triple-zero system leading to ‘dire outcomes’ for ambulance patients, review finds
Investigation follows the deaths of at least 12 people kept waiting after emergency calls weren’t answered on time
Victoria’s crisis-riddled triple-zero system lacks agility to respond to emergencies and is besieged by a risk-averse culture, leading to “dire outcomes” for patients awaiting ambulances, according to an independent review of the service.
The review, by former police chief Graham Ashton, found the state’s Emergency Services Telecommunications Authority (ESTA) operates like a “corporate entity” rather than an emergency management service.
Read the original article at The Guardian