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Hong Kong quarantine flip-flop, UK flight ban leave travellers high and dry – and cost some a fortune
British Airways’ hotline was busy the other week. After an hour on hold, the cheery voice saying “we value your call” every 20 seconds was starting to sound a little insincere. Apparently, I wasn’t the only one wanting to cancel my flight after the Hong Kong government flip-flopped from a proposed one-week quarantine to three weeks for those returning from Britain.Once you’ve invested an hour, you don’t want to give up. Besides, BA won’t let you cancel by email – you have to call your local…
Read the original article at South China Morning Post