Coronavirus Latest News
UK passport delays affected ‘hundreds of thousands of people’ this year
Watchdog says HM Passport Office must learn from chaos and prepare for similar level of demand in 2023
Hundreds of thousands of people were affected by delays in processing passport applications this year and many had travel plans disrupted as a result, Whitehall’s spending watchdog has found.
HM Passport Office (HMPO) processed a record number of applications amid “unprecedented demand” as Covid travel restrictions were lifted but struggled to keep up, according to the National Audit Office (NAO).
Read the original article at The Guardian