What is the state of small business in 2021? | Gene Marks
It’s been a year of great challenges and economic upheaval – so what have we learned? I spoke to four experts for their views
Earlier this month I sat down for a conversation with four top executives from leading companies that together have served millions of small businesses through the Covid pandemic.
As we begin to emerge from what historians will look back on as a time of great challenges and economic upheaval, I wanted to better understand what small businesses have learned from the experience, and what lessons will be applied for the future. Here are the biggest takeaways from the discussion (which I’ve edited for clarity) with René Lacerte, chief executive and co-founder of accounts payable processor Bill.com; Stephen Markwell, who is the head of treasury services product strategy for commercial banking at JP Morgan; Dean Henry the executive vice-president of global business financing and supplier payments at American Express and Rodney Fong; the president & chief executive at the San Francisco Chamber of Commerce.
Read the original article at The Guardian